A wise manager of people is called to judge people but refrains from judging people. Such a manager helps people to think, ask questions and achieve organization goals. He is the face of the organization and the best brand manager. Recruit a grumpy manager and you get a grumpy organization.
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How many leaders have you groomed? Leadership is about people not about systems and structures. A good leader is concerned about the mission of the organization and communicates like a leader. He understands his triggers and is emotionally intelligent not to submit to same triggers and vent spleens thereby derailing the mission. He coaches his staff to make them handle responsibilities without micromanagement. After all, cross-cultural competencies are needed for the survival of every organization. How good is your coaching skills? Good enough to coach a narcissist, the emotionally-disconnected and the passive-aggressive? Every leader must be a coach.